How to cancel audible membership

Ending your Audible membership can feel daunting, but fear not! This comprehensive guide will walk you through the process step-by-step, ensuring a smooth cancellation experience.

Before You Begin:

• Gather your account information: Keep your email address and password handy for logging in.
• Decide on your next steps: Are you planning to return to Audible in the future? If so, consider pausing your membership instead of cancelling completely. This preserves your credits and library access for a future return.
• Explore alternatives: If you’re switching to a different audiobook platform, ensure you’ve downloaded any titles you want to keep before cancelling.

Cancellation Methods:

1. Through the Audible Website:

1. Visit the Audible website: Go to www.audible.com and log in to your account.
2. Navigate to “Account Details”: Click your name in the top right corner and select “Account Details” from the dropdown menu.
3. Find the “Membership” section: Look for a section titled “Membership” or “Manage Membership.”
4. Click “Cancel Membership”: This option might be directly visible or require clicking “Change membership” first.
5. Follow the on-screen prompts: Audible might offer alternative plans or try to persuade you to stay. Choose “Cancel Membership” again to confirm.
6. Confirm cancellation: You’ll receive a confirmation email with details about your remaining credits and access duration.

2. Through the Audible App:

1. Open the Audible app: Launch the Audible app on your smartphone or tablet.
2. Tap the “Account” tab: This tab is usually located at the bottom of the screen.
3. Select “Settings”: In the Account tab, find and tap “Settings.”
4. Tap “Manage Membership”: Locate and tap the option to manage your membership.
5. Follow the on-screen instructions: Similar to the website, Audible might offer alternative plans or try to retain you. Choose “Cancel Membership” to proceed.
6. Confirm cancellation: You’ll receive a push notification or email confirmation.

How to cancel audible membership on phone

1. Call Audible customer service: Dial 1-888-283-5221 to reach Audible’s customer service line.
2. Provide your account information: The representative will ask for your email address and password to verify your identity.
3. State your intention to cancel: Clearly inform the representative that you want to cancel your membership.
4. Confirm cancellation details: The representative will confirm your request and provide information about remaining credits and access duration.

Additional Tips:

• Cancel during your billing cycle: If you cancel within your billing cycle, you’ll still have access to your membership until the next billing date.
• Download desired titles: Remember to download any audiobooks you want to keep before cancelling, as access expires after your membership ends.
• Consider returning audiobooks: If you have any unused credits, you can return audiobooks purchased with them to receive a refund.
• Explore Audible alternatives: If you’re looking for other audiobook options, research different platforms and compare their pricing, features, and library selections.

Important Information Before Canceling Audible

Contemplating canceling your Audible subscription? Hold on a sec! Before you dive into the world of silence, let’s explore some crucial points to consider.

Know Your Numbers: Credits, Billing, and Unused Gems

• Credits: Remember, your monthly subscription comes with credits you can use to purchase audiobooks. Don’t let those credits go to waste! Spend them before canceling, or they’ll disappear forever.
• Billing Cycle: Cancelling won’t instantly stop your subscription. You’ll have access until the end of your current billing cycle. Mark your calendar so you don’t get surprised by an unexpected charge.
• Unused Audiobooks: Any audiobooks you already purchased with credits or directly remain yours, even after canceling. Keep enjoying them without worry!

Think Twice About Your Listening Habits:

• Frequent Listener? If you devour audiobooks regularly, consider the cost per book with your current plan. Compare it to individual audiobook purchases to see if canceling truly saves money.
• Occasional Listener? If you listen sporadically, pausing your subscription instead of canceling might be a wiser choice. It lets you pick up where you left off when the audiobook bug bites again.
• Free Trials and Special Offers: Did you snag a free trial or have a special discount? Remember its expiration date. Cancelling before then might mean losing those benefits.

Beyond the Basics: Explore Your Options

• Borrowing from the Library: Public libraries often have extensive audiobook collections available for free borrowing. Explore their digital offerings and rediscover the joy of “borrowing” instead of buying.
• Free Audiobook Apps and Websites: Plusieurs sources offer free audiobooks, often with classics or public domain titles. Check out LibriVox, Project Gutenberg, and Spotify for hidden gems.
• Switching Plans Instead: Audible offers different subscription tiers with varying credit amounts and pricing. Consider switching to a cheaper plan instead of canceling entirely to keep access to their library.

The Emotional Factor: Consider Your Listening Preferences

• The Narration Magicians: Do you have favorite narrators whose voices add magic to your listening experience? Losing access to their work might be a significant drawback.
• Exclusive Content: Check if Audible offers exclusive content not available elsewhere. If you enjoy these unique offerings, cancelling might leave you missing out.
• The Community Bonus: Some users value Audible’s community features like reviews and recommendations. Weigh the value of these interactions in your decision.

Remember, cancelling is not the only option! Explore alternatives, consider your listening habits, and weigh the pros and cons carefully. With a well-informed decision, you can navigate the world of audiobooks confidently, ensuring a harmonious relationship with your ears and wallet.

Alternatives to Audible After Cancellation

Feeling the pang of a canceled Audible subscription? Don’t worry, bookworm! The world of audiobooks is vast and brimming with exciting alternatives. Whether you’re seeking budget-friendly options, wider library selections, or unique features, there’s an audiobook haven out there just for you. Let’s delve into the possibilities:

Free and Budget-Friendly Options:

• LibriVox: Dive into a treasure trove of public domain classics narrated by volunteers. This non-profit gem offers a vast library of audiobooks, completely free! From Shakespearean sonnets to timeless novels like “Pride and Prejudice,” LibriVox is a goldmine for budget-conscious bibliophiles.
• Your Local Library: Many libraries now offer extensive audiobook collections available for download or streaming through their digital platforms. Check out your local library’s website or app to explore their selection and borrow audiobooks for free with your library card.
• OverDrive and Libby: Partnering with libraries across the world, these platforms provide seamless access to your library’s digital collection, including audiobooks. Download or stream audiobooks directly to your device and enjoy them on the go.
• Podcasts: While not strictly audiobooks, many podcasts offer serialized fiction or non-fiction readings, covering a wide range of genres. Explore podcast platforms like Apple Podcasts, Spotify, or Google Podcasts to discover captivating narratives and insightful documentaries in audio format.

Subscription Services with Unique Features:

• Scribd: This subscription service offers an all-you-can-read (and listen!) model, providing access to ebooks, audiobooks, magazines, and even sheet music. With a vast library and a reasonable monthly fee, Scribd is a great option for voracious readers and listeners alike.
• Libro.fm: This audiobook platform focuses on supporting independent bookstores. With every audiobook purchase, a portion goes directly to your chosen bookstore, making it a feel-good way to enjoy audiobooks while supporting local businesses.
• Chirp: This daily deal platform offers flash sales on audiobooks, with prices typically ranging from just a few dollars to under $10. If you enjoy the thrill of discovering new reads at a discount, Chirp is a fun way to stock up on audiobooks.
• Storytel: This subscription service offers unlimited access to a curated selection of audiobooks in multiple languages, perfect for multilingual listeners or those seeking diverse content.

Additional Considerations:

• Narrated by the author: Many authors choose to narrate their own audiobooks, offering a unique and personal listening experience. Consider seeking out audiobooks narrated by the author for an even deeper connection with the story.
• Audiobook format: Different platforms offer different audiobook formats, such as DRM-free or protected. Make sure the format you choose is compatible with your preferred listening device and that you understand any usage restrictions.
• Sample before you buy: Most platforms allow you to sample audiobooks before committing to a purchase or subscription. Take advantage of this feature to find narrators and styles you enjoy.

Can I get a refund after canceling Audible?

Unfortunately, Audible generally does not offer refunds for membership fees or credits already used. This policy applies regardless of your reason for canceling. However, there are a few exceptions and alternative solutions to consider:

1. Returning Unopened Audiobooks:

If you purchased an audiobook using a credit or cash and haven’t started listening to it, you can return it for a full refund within 365 days of purchase. This applies to both audiobooks purchased individually and titles included in your membership plan.

2. Returning Partially Listened Audiobooks:

If you started listening to an audiobook but are unsatisfied, you might be eligible for a partial refund depending on how much you listened. Audible’s policy states you can return an audiobook within 90 days of purchase and receive a refund for the portion you haven’t listened to.

3. Special Cases and Customer Support:

In some specific situations, Audible might consider offering a refund for membership fees or credits at their discretion. These cases may include:

• Technical issues preventing you from accessing the service.
• Accidental purchase of a membership or audiobook.
• Billing errors or unauthorized charges.

If any of these situations apply to you, it’s worth contacting Audible customer support directly to explain your case and see if they can offer a solution.

4. Alternative Solutions:

While direct refunds might not be available, here are some alternative options to consider:

• Pause your membership: Instead of canceling, consider pausing your membership for up to three months. This allows you to retain your credits and resume your membership later without losing any benefits.
• Gift your remaining credits: If you have unused credits, you can gift them to other Audible users. This is a great way to use up your credits even after canceling.
• Consider alternative audiobook services: Several other audiobook services offer different policies and features. Explore options like Scribd, Google Play Books, or Libro.fm to see if they better suit your needs.

How long will I have access to my audiobooks after canceling?

It depends on where you got them:

• Purchased Audiobooks: These are yours to keep forever, no matter what happens to your subscription. They’re like digital versions of physical books, always accessible on your device or app.
• Subscription Audiobooks: These are rented, similar to borrowing a library book. Once your subscription ends, you lose access.

Here’s a breakdown of some popular services:

• Audible:
  • Purchased audiobooks are yours forever.
  • Downloaded audiobooks from the Plus Catalog are locked after cancellation.
• Scribd:
  • Purchased audiobooks are yours forever.
  • Downloaded audiobooks from the subscription library are locked after cancellation.
• Google Play Books:
  • Purchased audiobooks are yours forever.
  • Downloaded audiobooks from the subscription are locked after cancellation.
• Apple Books:
  • Purchased audiobooks are yours forever.
  • There is no subscription option for audiobooks.

Remember: Always check the platform’s specific terms and conditions for their exact policies.

Can I cancel my Audible membership without a phone call?

You can definitely cancel your Audible membership without making a phone call. Here are the two main ways to do it:

• Through the Audible website
• Through the Audible app

What happens to my credits if I cancel Audible?

Let’s talk about what happens to your precious credits, those little gems used to unlock audiobooks. Here’s breakdown:

Used Credits:

• Gone for good: Any credits you’ve already used to buy audiobooks are yours to keep, even after canceling. So, enjoy those stories!

Unused Credits:

• Depends on your plan:
  • Standard Audible Plus: Unused credits expire one year after they were accrued or purchased. So, use them before they vanish!
  • Premium Plus, Audible Plus Annual, or purchased credits: These credits don’t expire, even after canceling. But there’s a catch…
  • Exception: If you cancel within the first 30 days of subscribing to Premium Plus or Audible Plus Annual, or if you cancel within the return window for purchased credits, you’ll receive a refund for those unused credits.

Switching Plans:

• Good news! If you switch to the Audible Plus plan, you can keep your unused credits from any previous plans, and they will retain their expiration date. Handy if you want to downgrade but still access some audiobooks.

Remember:

• Check your specific plan details and credit expiration dates in your Audible account to be sure.
• If canceling, consider using your credits before they expire.
• Switching to Audible Plus might be an option to keep your credits.

Audible customer service

To contact Audible customer service regarding cancellation, you can use the following methods:

1. Phone: Call Audible at 1-(888)-283-5051.
2. Email: Write an email to Audible at customercare@audible.com.
3. Help Center: Visit the Audible Help Center at http://helpx.adobe.com/support/audible.html.

When contacting Audible customer service, be prepared to provide your account information and explain the reason for your cancellation request. Remember that Audible does not offer refunds for unused portions of prepaid memberships or subscriptions.

How to pause Audible membership ?

Here’s how to do it on both the website and the app:

On the Audible website:

1. Log in to your account.
2. Click on “Account Details.”
3. Look for “Membership” and click on “Manage Membership.”
4. Click on “Pause Membership.”
5. Choose the desired duration of your pause: 1, 2, or 3 months.
6. Confirm your choice.

On the Audible app:

1. Open the app and tap the “Account” tab.
2. Tap “Manage Membership.”
3. Tap “Pause membership.”
4. Choose the desired duration of your pause.
5. Confirm your choice.

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